Business Process Analysis


Since its inception Oriontek's goal has been to provide high-value business consulting and process analysis services to its customers especially clients in the ISV/ Software Product domain. Our in-depth understanding and expertise in the Offshore Delivery model for ISVs / SMBs coupled with internal Product Development initiatives has put us in the forefront of providing Process and Business Consulting services to our clients.

Our Clients are highly appreciative of the fact that we are not just a Technology Implementation Partner, but a 'full-fledged, consultative partner', enabling our clients to achieve better performance/ operational efficiency in their core business and thereby reducing cost / increasing profitability.

Business process analysis helps an organization to improve how it conducts its functions and activities in order to reduce overall costs, provide more efficient use of resources and better support customers. It introduces the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers, while removing unnecessary, non-value added work.

A few proactive, Process related analysis that we do for our clients and our projects -

  • Define the process boundaries that mark the entry points of the process input and exit points of the process output
  • Construct Process Flow Diagrams
  • Determine capacity of each step of the process
  • Identify bottleneck - the step with lowest capacity
  • Evaluate and Quantify bottleneck
  • Use these analytics to make operational decisions for our internal SDLC activities or recommend operational efficiencies to our customers